Returns & Exchanges
At ArtfulTea, we want you to be completely satisfied with your premium loose leaf tea and accessories. If your order isn't quite right, we offer a 30-day window for returns on unopened tea and unused teaware.
Initiate Your Request
Contact our customer support team within 30 days of receiving your order to obtain a Return Authorization number and the correct return shipping address.
Package Your Items
Carefully pack the unopened tea or unused accessories in their original packaging to ensure they are not damaged during transit back to our warehouse.
Ship the Return
Affix the provided shipping label or use a carrier of your choice to send the items back to us, ensuring you include your order number inside the package.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method or issue a store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing